Return/Together
return
Thank you for buying products at mall.gzucar.com. If you are not completely satisfied with your order, you will have 30 days to refund the goods. It usually takes 7 business days for the refund to be credited to your account, depending on your local bank.
Keep in mind that any item used for the full refund must be delivered in an unused or unused manner, and the label is still on the product. To complete your return, we need to receive or purchase certificates.
Several types of products are free of refund. Food, flowers, flowers, newspapers, or magazines cannot be refunded. We do not accept products with intimate or sanitary products, dangerous substances or flammable liquids or gas.
Other non -refunded items: gift cards, downloaded software products, some health and personal care projects.
communicate
We replace only when the project is defective or damaged. If you need to replace it with the same project, send us email, and then send your question to the mailbox: gzucarzhangpeng@gmail.com
Refund
After receiving your return and checking, we will send you an email to inform you that we have received your return item. We will also notify you to approve or reject your refund.
If you get approval, your refund will be processed and the credit will automatically apply to your credit card or original payment method within a certain few days.
If you have not received a refund, please check your bank account first. Then contact your credit card company, it may take some time to officially issue a refund. Contact your bank next. Before the refund is released, there are usually some processing time.
If you have completed all these operations, but you still have not received a refund, please contact us via gzucarzhangpeng@gmail.com.
In some cases, only some refund (if applicable)
There are obvious signs of use
CD, DVD, VHS tape, software, video games, etc., any items that are not in the original state, damage or lack parts due to our mistakes, and return any items returned more than 30 days after delivery.
contact us
If you need to talk to someone about your return or refund, we will help here.
Please send us email gzucarzhangpeng@gmail.com
